Our Policies

 
 
  • The protection of the environment is a core value at Ignition and we aim to achieve best environmental and sustainable practice and deliver to the highest quality standards.

    Ignition will therefore:

    • Comply with all relevant legislation and regulations

    • Build environmental and sustainable considerations into all aspects of our business and event management projects, with a full brief from the client to make sure that the needs of our end users are met

    • Reduce waste and actively seek opportunities to reuse and recycle material

    • Procure recycled resources, stationery and packaging and purchase fairtrade consumables and seek local suppliers where possible

    • Use energy efficiently

    • Prevention of pollution by reducing emissions generated through daily business and promote sustainable travel including car share, public transport and cycle to work schemes

    • Gain and act upon feedback from our interested parties

    • Promote continuous improvement of environmental and sustainable performance

    • Educate and raise awareness of employees in environmental and sustainable issues and the environmental and sustainable effects of their activities

    • Share environmentally friendly reusable or recycled solutions with clients

    • Pass on our principles through our supply chain

    • Communicate this policy to those working for Ignition and engage in dialogue with our stakeholders regarding our commitment to the environment and sustainability

    • Maintain and review the management system to support the implementation of this policy

    • A commitment to leadership within the fields of sustainable development of events

    • Ensure all design projects are sustainability-focused

    • Work with local charities and community groups to add value and encourage learning and development

    • Grow the business sustainably

    • Monitor our environmental and sustainable performance regularly and set objectives and targets for further improvement

    View policy document

  • At Ignition, we are dedicated to reducing our environmental impact and we recognise that successful implementation of an effective environmental and sustainability management system depends on our principles being extended throughout the supply chain and integrated into the procurement process.

    Our Environmental and Sustainability Purchasing Policy states how, wherever possible, we will minimise the demand for resources and minimise the negative impacts of products, services and of the supply chain.

    View policy document

  • Our Quality Policy has director level responsibility for the assurance of quality within the business.

    We aim to:

    • Achieve sustained, profitable growth by providing services that consistently exceed the needs and expectations of its customers

    • Maintain a superior level of quality that is achieved through adoption of a system of procedures that reflect the competence of Ignition to existing customers and potential customers whilst also satisfying independent auditing authorities

    • To maintain an effective Quality Assurance System that meets and complies with International Standard ISO9001:2015

    • To maintain a policy that is appropriate to the purpose and context of the organisation and supports the strategic direction

    • Provides a framework for setting quality objectives

    • To include a commitment to satisfy applicable requirements

    • To include a commitment to continual improvement of the quality management system

    • Monitor our quality performance regularly and set objectives and targets for further improvement

    View policy document

  • We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

    The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

    The organisation - in providing goods and/or services - is also committed against unlawful discrimination of customers or the public.

    The Equality, Diversity and Inclusion Policy is fully supported by senior management and has been agreed with employee representatives and line managers.

    Our disciplinary and grievance procedures and commitments can be viewed in our Equality, Diversity and Inclusivity Policy.

    View policy document


These policies will be reviewed and updated annually by senior management.

Samantha Rowe

Chief Executive Officer

November 2023