Careers at Ignition
Would you like to join the award-winning team at Ignition?
We’re always looking for talented people who share our passion for exhibitions, events & experiences, commitment to excellent client service, and most importantly, share our sustainable ethos and EPIC company values.
Ignition - A snapshot
We’re proud to be a women-owned business with a commitment to diversity and inclusivity.
Year Established
2007
Women : Men %
48/52
Colleagues
30
Locations
Bristol UK
Indianapolis USA
Executive Team
80% Female
Accolades
B Corp Certified
Certified WBE – Women Owned
The Queen’s Award for Enterprise – Sustainable Development
ISO 14001, 9001, 20121
Culture matters
Our business was founded on the principle of balancing people and planet with profit, whilst delivering great creative work for our clients.
Last year, our teams delivered projects in 20 countries, across 4 continents with a 100% success rate.
While our business achievements make us happy, our real victory lies in establishing a positive company culture - where employee happiness is valued as much as their performance, and where flexible working and employee mental wellbeing takes centre stage.
Ignition is proud to be part of Istoria Group.
Istoria Group is a Certified B Corporation and supports the Better Business Act – a movement that aims to change the law to ensure every company, whether big or small, puts balancing people, profit and planet at the heart of their purpose and the responsibilities of their directors. When you join Istoria Group, rest assured that you are working for a forward thinking company that’s part of a strong and growing coalition of like-minded business, campaigning for a better, fairer, greener world. We believe that together, we can make a positive difference in the world!
Our purpose
We aim to make a positive difference
Our company values
Our internal awards known as the ‘EPICs’ reward employees who have truly lived and breathed our values.
The EPICs epitomise our values. The EPIC awards take place each quarter to recognise an individual or individuals efforts in the months prior. There is also an Annual Winner voted by employees and the leadership team for the culmination of their work. They are rewarded with the equivalent of a £1,000 prize and plaque on the EPICs Hall of Fame wall.
An EPIC is the highest honour bestowed on an employee.
E - Entrepreneurial Spirit
Being entrepreneurial is a mindset. Entrepreneurs think and act differently. We expect the unexpected and we like to be surprised. For us, to be entrepreneurial means to be able to share ideas freely and fearlessly - even acknowledging so-called failures as learning and growing experiences. We encourage and expect entrepreneurial thinking at all levels of our team and seek to collaborate internally and externally to pinpoint the most exciting new future opportunities.
P - Personable Approach
We believe in being humble. No hierarchies. No egos. No tantrums. In business, we believe that people buy people and we advocate human-to-human communication and values at all times. Our clients always say we’re great to work with and that we go the extra mile. We also care deeply about making the world a better place. Internally, we take great care of our team and invest in finding new team-members that share our beliefs. We’ve been named as one of the UK’s ‘Best Places to Work’.
I - Intelligent Thinking
Thinking comes before doing. Whether it’s the design of a 3D environment, the flawless planning and delivery of an event or the creation of an unforgettable brand experience, we start by cross-fertilising ideas from our different disciplines and personal networks. We balance strategy with creativity and commerciality. The end result is projects of the highest aesthetic quality that function brilliantly and are delivered with exceptional levels of service, measured to ensure expectations are always met or exceeded.
C - Collaborative Working
The best source of project knowledge is our clients themselves. We also understand it’s not always easy for clients to articulate exactly what they require from their design partner. We have the tools to discover what is relevant and necessary to know from our clients and we combine this with our own research, knowledge and insights. We share findings and facilitate further brainstorms and that way we always nail the brief. The best minds need to work together towards the same goal.
People & sustainability matters
We are proud of our dedicated and talented team. Ignition people comprises Strategists, Marketers, Creatives - 3D Designers, Graphic Designers, Artworkers and Production Specialists, Account Managers, Project Managers, Logistics and Warehousing experts. And we’re all passionate about sustainable design!
Ignition is a strategically and creatively led agency with production expertise. We therefore pride ourselves on our bespoke, modular, beautiful and durable designs that can be re-used over many years (we aim for zero-waste-to-landfill). Ignition is already carbon neutral for scope 1 & 2 of GHG protocol and plan to be completely carbon neutral by 2030.
Roles with benefits
Hybrid working
Working from home has always been a part of our flexible work policy. We usually work 3 days from home and 2 days in the office. Exceptions apply to staff members living outside a 50 mile radius from the office.
Time off & holidays
Full-time employees get 25 days holiday (excluding Bank Holidays). In addition, we offer 1 input/knowledge day - to attend a conference/continuing education, 1 charity day - to support a charity of your choosing, and 3 personal days - to be used as you see fit, e.g. taking your pet to the vet or moving house. Annual holiday allowance is therefore 30 days, plus 8 Bank holidays, totalling 38 days’ holiday per year. After 4 years of service, you accrue 1 extra day per year, up to a total holiday allowance of 30 days.
Flexible work hours
Ignition offers flexi hours for all staff. For example, if you want to go to the gym before work or pick your children up from school, you can flex your working hours to suit your lifestyle.
Employee incentives
Ignition offers a company-wide bonus scheme and spot awards through management.
Mental wellbeing
We value our teams’ happiness and have mental health first aiders on board. Our future plans include a monthly Wellbeing Lab that cover topics from men’s mental health to menopause.
Social committee
Our social committee organises team building exercises, company parties twice per year, as well as cultural days/evenings out.
Open positions
We are always looking for exceptional people of any discipline to join our team.
Ignition is part of Istoria Group, an independent collective of creative agencies, and a Certified B Corporation.
Our Positive Working Policy shows our employees that we care and value their hard work. As a result, our staff stay with us longer and feel valued, which in turn makes our clients happy.
We are an equal opportunities employer. This means we do not discriminate against any employee or job applicant because of age, sex, race, physical or mental disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background. In fact, we actively seek out diversity candidates to join our business.
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Ignition Project Managers are experienced, unflappable, high-caliber exhibition individuals. They have a focus on excellence and quality; ensuring that client requirements are met, and each project is completed on time, within budget and to the highest standard.
They are responsible for the complete management of each exhibition project through its entire lifecycle - from design concepting and budgeting through to delivery and client handover of each project. Projects are located globally and involve the management of a multi-layer supply chain.
Ignition requires the Project Manager to have demonstrable skills in project management, client/colleague communication and liaison, time and process management, budget spreadsheets and supplier negotiation. They must appreciate the role of good design, have a level of creative experience, understand detail drawings and have a sound understanding of build materials and production techniques including kit and graphics.
The individual should demonstrate all-round people skills and be an outward facing ambassador of Ignition and Istoria Group values.
Job Description
Responsible for client exhibits; overseeing the complete management of projects through their entire lifecycle - from design concepting and budgeting through to delivery and client handover of each project
Provide expert advice to support client decision making on their exhibition presence – working closely with the Client Services team
Attend key client meetings and reviews
Ensure post project debriefs, lessons learned, data/metrics analysis etc. are undertaken and shared with relevant stakeholders
Support the new business team in pitch work for new clients
Be able to project estimates and analyse profitability of projects
Person Specification
Solid project management experience
Ability to cope with high volume project schedule
Calm and highly professional demeanour
Experience in a variety of sectors including pharmaceutical and/ or aerospace
Confident presenter
Able and multi-level communicator
Excellent organisational skills and a can-do approach where nothing is too much trouble
Sound understanding of the use of technologies in the exhibit environment
Commercial and financial awareness – excellent budget management skills
IT literate
Ability to travel extensively
Some of the rewards on offer
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply
This is a hybrid role which means a mixture of working from home and being physically present in our Bristol studio, and Avonmouth-based warehouse.
If this sounds like you, click the apply button and share your CV with relevant experience to careers@ignitiondg.com
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Role Summary:
The Strategic Business Development Manager is essential for driving new business growth and achieving ambitious sales targets. Reporting to the Group CMO, this role involves identifying, securing, and handing over profitable new business opportunities.
Ignition is going through an exciting period of change, and as such we expect this person to be passionate, highly motivated, sales-minded and have their own little black book of contacts and relevant exhibitions sales experience.
Key Responsibilities:
Collaborate with the Group CMO and sales team to execute the strategic new business plan.
Generate and nurture leads through networking, conferences, outbound calls, email, and social media.
Identify, qualify, and close business opportunities across all markets for Ignition’s services.
Manage prospecting activities via email, in person, and calls.
Meet with key prospects as needed.
Attend exhibitions for research and meeting purposes.
Assist in creating proposals, RFPs, tender, and pitch documentation.
Plan and define strategic approaches for New Business Mailers and campaigns with the marketing team.
Communication Skills:
Excellent written and verbal communication.
Build long-term relationships with prospects using a well-researched, personable approach.
Understand and articulate our services compellingly.
Stay informed about competitors and industry trends.
Offer client-focused, achievable solutions.
Communicate effectively with potential clients to understand their needs and objectives.
Maintain accurate records of sales activities within Hubspot CRM.
Role Execution:
Execute the New Business Plan within the marketing team.
Focus on winning new exhibitions, events, and symposia clients.
Build and maintain a high-quality database of targets across various levels.
Keep the CRM system and marketing calendar updated.
Log all new business activities meticulously.
Attend regular sales reporting and planning meetings.
Proactive Business Development:
Arrange quality meetings with prospects through various channels.
Provide actionable insights from networking.
Improve new business processes for effectiveness and efficiency.
Enhance the agency's profile as a leading exhibitions, events, and experience agency.
About You:
Committed and passionate about your role, team, company, and group.
Possess a good sense of humour.
Strong written communication and attention to detail.
Passionate about the creative agency business.
Positive, can-do attitude; pro-active and hands-on.
Nice to work with, super organised, and efficient.
Target and results-driven.
Good understanding of marketing a creative agency.
Understand intelligent business development, strategic marketing, and PR.
Some of the rewards on offer:
Competitive salary, depending on experience
25 days’ holiday (not including Bank holidays)
Additional ‘floating’ holidays
Company pension scheme
Life Assurance policy
Discretionary annual bonus of up to 10% of salary
Positive working policy, including flexible hours and weekly personal training sessions
Childcare vouchers
Company Christmas Closure
How to apply
If this sounds like you, click the apply button and share your CV with relevant experience to careers@ignitiondg.com
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Job Description:
We are looking for an experienced, unflappable, high calibre professional who, alongside the Head of Projects, helps to lead an established team of experienced US based project managers with a focus on excellence and quality. This role ensures that the US based EPM team delivers on all client requirements and that each project is completed on time, within budget and to the highest standard.
The role involves the complete management of each exhibition project through its entire lifecycle; from design concepting and budgeting, through to delivery and client handover of each project. Projects organized through the US office are generally North America based, though there are occasions when global work will be done as well.
In order for this role to be fulfilled, the senior EPM must demonstrate outstanding project management skills. These skills include proficiency in communicating with external/internal project stakeholders and the development and refinement of internal processes.
This role requires being able to understand detail drawings, having a sound understanding of Ignition-developed kit including build materials, production techniques, and creative processes. The EPM must be IT literate with Microsoft Office and have a sound knowledge of Ignition programs – i.e. Paprika and Project Central.
The EPM would ideally have 5-7 years of project management experience, with a minimum of 2 years as an EPM.
Key Responsibilities Include:
Full exhibition project lifecycle experience, from design brief through to on-site delivery, post event analysis and invoicing for a series of events
Expertise in managing projects to time, cost, and quality constraints
Ownership of a portfolio of related projects with a focus on large-scale exhibits including; management of logistics, I&D, client support and stewardship of exhibit
Providing expert advice in tandem with the Ignition client services team to support client decisions relating to their exhibit presence
Working with internal stakeholders to deliver an exhibit of outstanding quality
Develop strong working relations with subcontractors and suppliers to maximise quality, efficiency, and profitability
Championing US-based concerns/issues/learnings by leading weekly team meetings, and bringing forward any larger issues or patterns to the Senior Management Team
Mentoring of EPM/Junior EPMs through 1-to-1 meetings and being a catalyst for training development opportunities for the US EPM team, with potential crossover of team-wide learnings the UK office
Person Specification
The successful candidate for Exhibition Project Manager should be able to demonstrate the following:
Extensive exhibition project management experience across a portfolio of clients and locations
Regular experience in managing large scale budgets for high profile events
Demonstrated ability to work seamlessly in a variety of environments from an office, to onsite
Calm and highly professional demeanour in high pressure situations
Highly confident in client communication and presentations, including face-to-face meetings
Proficient with the translation and dissemination of communications across stakeholders and internal departments
Excellent organisational skills and is a positive team player/influencer
Experienced in man management, including motivational techniques
Sound understanding of technology in the exhibit environment
Commercial and financial awareness; excellent budget management skills
IT literate
Ability to travel extensively at times
Some of the rewards on offer
Competitive salary, depending on experience
25 days’ holiday per year (not including public holidays)
Additional ‘floating’ holidays
Life Assurance policy
Discretionary annual bonus of up to 10% of annual salary
Positive Working Policy
Ongoing Training & Development
Company Christmas Closure
How to apply
This is a hybrid role which means a mixture of working from home, the office and being physically present at client exhibits.
If this sounds like you, click the apply button and send your CV and relevant experience to careers@ignitiondg.com
“People buy people. We are in the people business and well-known for always going the extra mile for our clients. That is why we live and breathe our ABCD service proposition – going Above and Beyond the Call of Duty.”
Sam Rowe, CEO, Ignition
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